FREQUENTLY ASKED QUESTIONS

GENERAL QUESTIONS

Q: I want you at our event! Are you available and what are your rates?
A: Our rates can be found HERE and you can complete this form HERE to check on our availability. Due to the high volume of inquiries, it is recommended that you complete the online form to receive the quickest response to your inquiry.

Q: Why should I choose Butter Photobooth?
A: Take a look at our home page and About page! Butter Photobooth not only offers first class services, we strive to have the best client service... while keeping it fun and professional of course! This is reflected on our clientele - not only to hundreds of past lovely brides and grooms, but fantastic organizations like: BC Hydro, Enterprize Canada, HSBC, Vancity, Shaw Cable, Hilton Hotels, Westwood Plateau, Living Waters, Douglas College, UBC, SFU, Vancouver Art Gallery, Fairmont Waterfront, Shoppers Drug Mart, McDonalds, Great Canadian Casinos and many more have chosen us to be part of their event festivities! Great prints, professional attendants welcoming your guests with a smile, and top notch service from start to finish! What more could you ask for?!

Q: I see some events with Wacky Props in your gallery. How do we get it too?
A: The Wacky Prop Box is NOW included in all our photo booth bookings. For specific themed prop box, please inquire within.

Q: What are my payment options?
A: Payments can be made by Visa, MasterCard, American Express, E-Transfer and Cheque addressed to Butter Media Inc., Cash payment are also accepted but must be dropped off at our office at Unit #5 3009 Murray Street, Port Moody, BC V3H 1X3


PHOTOBOOTH RENTALS

Q: How big is your photo booth setup?
A: Our booth is portable, sleek and doesn't take up much space! For proper distance from the backdrop, we do recommend that a 10x10' space is reserved for the photo booth area. We can work with smaller spaces but speak to your Butter contact for more informtaion.

Q: Do you actually bring the photo booth right to the event?
A: A: Yes, our booths are portable and we set them up on location. Click HERE to see a list of a few venues we have worked at.

Q: How noisy is the setting up of the photo booth?
A: The setup of our photo booth is very quiet and should not interrupt the festivities at your event.

Q: Do you just drop-off the photo booth at the event?
A: Besides the timely delivery and removal of the booth, we also provide an on-site host to assist guests as necessary.

Q: Will the photos fade or change color afterwards?
A: The Butter photo booth photos are professional studio quality prints and will not fade for decades to come. There's a clear protective coating on top making them resistant to fingerprints, smudges and even drops of liquid.

Q: How long does it take for the photos to print?
A: It's a snap! Photos are printed out of the photo booth within' seconds using the same high-quality printing process used by professional photographers, graphic designers and publishers.

Q: Can guests use the photo booth as often as they like during the event?
A: Yes, unlimited free usage for the duration, BUT we do encourage guests to line up again after using the booth so that everyone gets a fair chance to get their photos taken. We get many frequent boothers!

Q: What if I want more than one copy of the same photo? Can I get copies of ALL the photos from my event?
A: All the photos from the photo booth will be given to you one to two weeks after the event. There is an additional charge of $60/hr if you would like duplicate copies of the photos on the spot.

Q: Can I get a live slideshow of the photo booth photos?
A: You sure can! We can either connect to the venue's display screen/projector (provided they have a flash-enabled browser on their computer) or we can bring our own monitor/projector. All the guests can enjoy the fun as they see images from the photo booth appear as guests uses it! The cost for this add-on is $75.00.

Q: Can I customize the photo booth's exterior itself?
A: We do have a booth that you can customize! Yes... personalize the side panels with your company or event graphics. Quotes will vary depending on level of customization so please contact us for a quote!

Q: I was a guest at an event that hired Butter Photobooths and I'd like the soft copy of my photo.
A: Photos from each event is forwarded to the event organizer. Please refer to them for the photo files.

Q: What size are the photos printed by the photo booth?
A: The prints are a standard 4x6" size. There are two options: (1) A grid of four poses with a space down the side that can be personalized with a graphic for the event or (2) two 2x6 strips of four poses.

Q: Can we choose the colour of the backdrop?
A: Yes, you can choose from many colours at time of booking. If creating a customized backdrop for your event, please contact info@butterphotobooth.ca for the proper dimensions.

Q: What about power? Is any special kind of hookup necessary?
A: No. A standard unshared 120v electrical outlet is all that's needed, preferably within 10 feet. Please note that certain older venues have older electrical setups with multiple outlets sharing the same power source. Please check with the venue prior to selecting the location for the photo booth.

Q: What is needed to book the photo booth?
A: A $300 non-refundable retainer fee and a signed terms of agreement. We accept Cash, Cheque, Visa or Mastercard! Sorry no AMEX.

Q: What are my payment options?
A: Payments can be made by Visa, MasterCard, Cheque addressed to Butter Media Inc., Direct Transfer, E-mail Interac. Cash payment are also accepted but must be dropped off at our office at Unit #5 3009 Murray Street, Port Moody, BC V3H 1X3


PHOTOGRAPHER PHOTO STATION

Q: How much space is required for the photo station setup?
A: We recommend that there is at least a 10x10 foot space against a corner for our setup. The more space the better!

Q: What backdrops can you provide?
A: We have standard coloured backdrops like: Black, Red, White, Grey and also a selection of premium damask patterned colour backdrops to choose from.

Q: Can we provide our own backdrop?
A: Absolutely! If you have your own backdrop or media wall then just let us know if you need us to bring a backdrop stand to the event.

Q: Is there anything you require from the organizer or venue to provide?
A: We would need a standard electrical outlet near our setup and also a table (at least 4 feet long).

Q: Do our guests get a print right away?
A: Yes, your guests will get a photo printed right away!

Q: Does each person get a print?
A: For our standard packages, it is one print per session. With our premium packages, they include multiple prints per group.

Q: How do I get the digital photo files?
A: An online gallery will be provided to you within' 10 business days of the event. You can download the high-resolution files directly from the gallery. An optional USB Flash Drive option is also available for purchase.

Q: I want my guests to be able to email the photo to themselves at the event. Is this possible?
A: This is certainly an option that we have available. Guests can send the photo via email using a touchscreen tablet that we will have onsite.

Q: Is a deposit required to hold a date for your photo station service?
A: A $300.00 deposit is required to reserve our photo station service for your event date. The deposit is non-transferable and no-refundable.

Q: What are my payment options?
A: Payments can be made by Visa, MasterCard, Cheque addressed to Butter Media Inc., Direct Transfer, E-mail Interac. Cash payment are also accepted but must be dropped off at our office at Unit #5 3009 Murray Street, Port Moody, BC V3H 1X3


EVENT PHOTOGRAPHY

Q: How do I get the digital photo files?
A: An online gallery will be provided to you within' 10 business days of the event. You can download the high-resolution files directly from the gallery. An optional USB Flash Drive option is also available for purchase.

Q: Is a deposit required to hold a date for your event photography service?
A: A 50% deposit is required to reserve our event photography service for your event date. The deposit is non-transferable and no-refundable.

Q: Where can I see a sample of your event photogrpahy work?
A: Just head to our main Butter Studios website or click HERE


Q: What are my payment options?
A: Payments can be made by Visa, MasterCard, Cheque addressed to Butter Media Inc., Direct Transfer, E-mail Interac. Cash payment are also accepted but must be dropped off at our office at Unit #5 3009 Murray Street, Port Moody, BC V3H 1X3



Vancouver Photobooth Rental Company - www.butterphotobooth.ca - Butter Media Inc. - Unit #5 - 3009 Murray Street, Port Moody, BC V3H 1X3 © 2008-2015. All rights reserved